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FAQ

Whether you are a first-time traveler, an expatriate sending support home, or a bulk PHP trader, we have compiled the most common questions to help you understand our process.

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FAQs
Frequently Asked Questions

Everything you need to know about visiting our branch and securing the best daily rates in Malaysia.

To comply with Bank Negara Malaysia (BNM) regulations, all customers must provide valid identification:

  • Malaysians: Original NRIC (MyKad).

  • Foreigners: Original valid Passport.

  • Foreign Workers: Valid Work Permit/I-Kad.

Service-specific FAQs

Remittance & Wholesale PHP Services: Detailed information for our corporate clients, traders, and those sending money to the Philippines.

We offer specialized wholesale rates for customers selling large volumes of Philippine Peso.

  • Volume Discount: The more you sell, the better the rate.

  • Fast Liquidity: We maintain high cash reserves to ensure immediate payout for bulk traders.